Sunday, June 13, 2010

Service Class (June 2010)

June 2010, Round One...


June 2010, Round Two...



dear anak2 McD Banting, pls apply what you learn...

order must be right,
be FAST, and equally important, be FRIENDLY

and pls, pls,
(1) FOLLOW SOC!!!
(2) Hand-Up service - another customer upset today coz missed line-up...
(3) 2-meter rule... just smile if you can't greet (BTW, why can't you greet!?)...

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